Privacy Policy

Falcon Eye Trucking is operated by FalconEye LLC, a South Carolina limited liability company ("Falcon Eye," "we," "us," or "our"). We respect your privacy. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have when you visit www.falconeyetrucking.com, request a freight quote, apply to drive with us, or communicate with us by phone, email, or text message (SMS).

We collect only the information needed to serve shippers, drivers, and partners:

• Contact details: name, company name, email address, and phone number.
• Shipment details: pickup and delivery locations, freight and equipment type, and other load information you send us.
• Driver application details: CDL class, years of experience, and other information you choose to include when applying.
• Communications: text messages, emails, call notes, and other correspondence with our team.
• Technical data: basic information your browser sends automatically, such as device type, browser, and pages visited.

• To respond to quote requests and provide trucking and dispatch services.
• To send load, pickup, delivery, and dispatch updates.
• To review driver applications and contact applicants.
• To answer questions and provide customer support.
• To operate, secure, and improve our website.
• To meet legal, safety, and regulatory requirements.

When you give us your mobile number and agree to receive text messages, Falcon Eye Trucking may send you texts about your quote requests, shipments and load status, dispatch and scheduling updates, driver application follow-ups, and customer support.

4.1 How we get your consent

You may opt in to text messages by:

• Checking the text message consent box when you give your mobile number on a form on our website. The box is never pre-checked.
• Telling a member of our team by phone that you would like to receive texts. We then send a text confirming your opt-in.
• Agreeing in writing, such as in a signed agreement or email.
• Texting us first to start a conversation.

Consent to receive text messages is not a condition of doing business with us or of any purchase.

4.2 What to expect

• Message frequency varies based on your loads and requests.
• Message and data rates may apply.
• Reply STOP at any time to stop receiving texts. We will send one final message confirming you have been unsubscribed.
• Reply HELP for help, or contact us at (201) 582-0223 or [email protected].
• Carriers are not liable for delayed or undelivered messages.

Full SMS program terms are in our Terms of Service.

4.3 Your mobile information is not shared

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4.4 Consent records

We keep records of SMS opt-ins and opt-outs, such as the date and time, the method of consent, and related messages, so we can honor your choices and meet legal requirements.

We do not sell or rent your personal information. We share it only when needed to run our business, for example:

• With service providers who help us operate, such as our phone, messaging, email, and website hosting providers. They may use the information only to provide services to us.
• With shippers, receivers, or brokers involved in a load, only as needed to complete that shipment.
• When required by law, regulation, or legal process, or to protect the safety and rights of our drivers, customers, or the public.

As stated in section 4.3, this sharing never includes your mobile number or SMS opt-in data for marketing purposes.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your data. We keep information only as long as needed for the purposes in this policy or as required by law.

You may:

• Ask to access, correct, or delete the personal information we hold about you.
• Opt out of text messages at any time by replying STOP.
• Opt out of marketing emails using the unsubscribe link or by contacting us.

To make a request, contact us using the details below.

Our website may use basic cookies or similar technologies needed for it to work. It may also link to other websites. We are not responsible for the privacy practices of those sites.

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

If you have questions about this Privacy Policy or our text messaging practices, contact us: